The Effect of Competence: Intellectual, Emotional, and Social on Employee Performance with Adaptability as a Mediation Variable

During the Covid-19 outbreak, courier service industry played a critical role. In face of this pandemic, businesses require personnel who are capable surviving.Objectives: The goal study is to look at direct impact intellectual, emotional, social, and adaptability on employee performance, as well indirect social competence performance via adaptability.Methodology: This adopts quantitative methodology, data collection through questionnaire, obtained responses respondents (n = 98) from 113 have work experience in their field. measurement model hypothesis testing were carried out using SmartPLS software.Finding: results revealed that job satisfaction had favorable significant influence but intellectual emotional no such effect.Conclusion: effect might be mitigated adaptability. Social important factors boosting effectiveness. Further research can improve produce broader object so it assess competency performance.